Client Service Confessions

How to Make a Connection with Clients (Without Really Trying)

My day hadn’t started off very well.  The team member who was to work the opening shift with me had called off sick.  I knew the appointment schedule was fairly light, so I wasn’t too worried.  But then I had a near-accident on the drive to work.  By the time I clocked in and walked… Continue reading How to Make a Connection with Clients (Without Really Trying)