Client Service Confessions

Baby Steps

Mr. L is an elderly client at our practice.  His cat, Szac, is also elderly and hyperthyroid.  Mr. L brings Szac in, per doctor’s recommendations, for wellness exams and monitoring blood work.  He regularly stops in to purchase Szac’s Felimazole tablets and chicken Pill Pockets.  Szac is his buddy, his world. A year or more… Continue reading Baby Steps